VPNs are the most necessary tools that help protect your online activities. Also, these instruments provide users with several other features, such as protection from malicious websites and so on. However, sometimes, users can encounter abrupt interruptions in their VPN connection. If your VPN is currently not working, or keeps losing connection, read below how to fix it.
Causes Behind VPN Connection Issues
VPNs are doing a great job of accessing blocked apps and other types of data, but regular hitches can lead to an interruption of the service. Here are the possible causes behind a VPN connection issue:
- A swamped VPN server
- You didn’t update the VPN server
- Slow internet connection
- Using an incorrect VPN guideline
How to fix an Inoperative VPN
Check Your Internet Connection
First of all, verify whether your server is online. This issue can happen because of a poor internet connection, so make sure your device is connected. For instance, you can open a website without connecting the VPN to figure this out. If the issue is still present, restart your router, and perhaps contact your internet service provider.
Enter the Correct Username and Password
This is a mistake anyone can make, so don’t feel offended by us mentioning it. If you experience an authenticity issue, there are only two possible causes: you either typed the password wrong, or you entered an incorrect username. Type in the correct credentials and try again. If the problem persists, reset the password and connect again.
Update Your VPN
Updates are essential for every software, and when it comes to VPNs as well, you cannot ignore them. If you see your VPN experiencing issues, it is best to update it for smooth and excellent functioning. To verify whether your VPN is updated, compare the version you have installed with the variant number displayed on the provider’s website.
Restart the VPN
When encountering connection errors because of software glitches, they can be solved by restarting the VPN. In the restarting process, the software recovers its settings and gets to offer a smooth performance again. Resetting it will be a great idea if your VPN is operating its own program.
Update Your Browser
At times, a VPN connectivity issue persists because the errors are actually based on the browser. This is why it is better to use the web browser, the provider of the VPN suggests. Besides, you must have the latest update version of the browser running; otherwise, the issues will keep arising.
Check your firewall
Firewalls keep a scan on all the data stored in your private network. Sometimes, the firewalls don’t function along with the VPN traffic, even if it is there to protect your online activities. At times, it can become overprotective, and this can cause connecting issues. To address this error, simply disable the firewall for a while and enable it again after a thorough check.
Uninstall Previous VPN Services
If you have installed another VPN before the one you are now using, and never got to remove it, it could be the reason behind the connectivity cut. Uninstall the previous VPN software, and the problem should be solved.
Check Your Router
If the VPN is still now working, the issue might, in fact, be the router. The VPN client is unable to connect to the server because the passthrough of the router is interrupted. The passthrough allows all the traffic pass to the internet, so if it is not enabled, the VPN traffic cannot pass through the router.
The Bottom Line
The solutions listed above should help you solve your VPN issues. If you are still unable to connect, you can seek the advice of the VPN service provider.